Welcome to Bhavam Innovative! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our cosmetics products. We collaborate with trustworthy courier services to guarantee prompt and safe delivery. 2-3 business days domestically in India.

1. Acceptance of Terms

By using our website, you agree to these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years old to use our website and make purchases. By using our website, you confirm that you meet this age requirement.

3. Products and Orders

Product Descriptions:

We strive to provide accurate descriptions and images of our cosmetics products. However, we do not guarantee that the descriptions, colors, or other content available on our website are accurate, complete, reliable, current, or error-free.

Order Acceptance:

All orders placed through our website are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to the availability of the product, errors in the price or description, or suspected fraud.

Pricing:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price.

Payment:

All payments must be made at the time of purchase. We accept various payment methods as indicated on our website. You agree to provide accurate and complete payment information and authorize us to charge the applicable payment method for the total amount of your order.

4. Shipping and Delivery

Shipping:

We offer shipping services as described on our website. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by external factors such as carrier delays, customs clearance, or natural disasters.

Delivery:

You are responsible for providing accurate shipping information. If a package is returned due to an incorrect address, you may be responsible for additional shipping charges.

International Shipping:

For orders shipped outside of Delhi (India), you are responsible for any customs duties, taxes, or other fees that may apply.

5. Returns, Refunds, and Cancellations

Returns and Refunds:

We want you to be satisfied with your purchase. Please review our Refunds and Cancellations Policy for detailed information on our return and refund process.

Order Cancellations:

You may cancel your order before it is processed for shipping. Once an order has been shipped, it cannot be canceled.

6. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Bhavam Innovative and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our express written permission.

7. User Conduct

You agree not to use our website for any unlawful purpose or in a manner that could damage, disable, overburden, or impair our website. You agree not to interfere with the security of our website or attempt to gain unauthorized access to our systems.

8. Limitation of Liability

To the fullest extent permitted by law, Bhavam Innovative shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or the purchase of our products. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

9. Indemnification

You agree to indemnify and hold Bhavam Innovative, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising out of or related to your use of our website or your violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Delhi/India.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Bhavam Innovative
Address: Ground Floor, C-43/3-A, KH. No. 25/4, 40 Futa Road, Rama Vihar, New Delhi, North West Delhi, Delhi, 110081
Phone Number: +91 8979522225
Email Address: support@bhavaminnovative.com